Terms And Policies
ARTWORK Any artwork created by us at the customer's request will be done at no charge to the customer but would incur an artwork charge if a copy of the artwork is requested. After purchasing the artwork it can be used without the provider's written consent. All submitted artwork can be used for promotional or marketing without the provider's written consent.
QUOTATION A quotation not accepted within 30 days may be changed.
ORDERS Acceptance of orders is subject to credit approval and contingencies such as fire, water, strikes, theft, vandalism, acts of God, and other causes beyond provider's control. Canceled orders require compensation for incurred costs and related obligations.
REVISIONS/CORRECTIONS Customer alterations include all work performed in addition to the original specifications. All such work will be charged at the provider's current rates.
PREPARATORY MATERIALS Art work, type, plates, negatives, positives, disks, and all other items supplied by the provider remain the provider's exclusive property.
PRODUCTION SCHEDULES Production schedules are estimated and not guaranteed. If a certain in-hands date is needed please notify us to be sure your
product will be delivered in time.
TERMS/CLAIMS/LIENS Claims for defects, damages or shortages must be made by the customer in writing no later than 10 calendar days after delivery. If no such claim is made, the provider and customer will understand that the job has been accepted. By accepting the job, the customer acknowledges that the provider's performance has fully satisfied all terms, conditions, and specifications. The provider's liability will be limited to the quoted selling price of defective goods, without additional liability for special or consequential damages. As security for payment of any sum due under the terms of an agreement, the provider has the right to hold and place a lien on all customer property in the provider's possession. This right applies even if credit has been extended, notes have been accepted, trade acceptances have been made, or payment has been guaranteed. If payment is not made, the customer is liable for all collection costs incurred.
LIABILITY
1. Disclaimer of Express Warranties. Provider warrants that the work is as described in the purchase order. The customer understands that all sketches, copy, dummies, and preparatory work shown to the customer are intended only to illustrate the general type and quality of the work. They are not intended to represent the actual work performed.
2. Disclaimer of Implied Warranties. Provider warrants only that the work will conform to the description contained in the purchase order. The provider's maximum liability, whether by negligence, contract, or otherwise, will not exceed the return of the amount invoiced for the work in dispute. Under no circumstances will the provider be liable for specific, individual, or consequential damages.
INDEMNIFICATION The customer agrees to protect the provider from economic loss and any other harmful consequences that could arise in connection with the work. This means that the customer will hold the provider harmless and save, indemnify, and otherwise defend him/her against claims, demands, actions, and proceedings on any and all grounds. This will apply regardless of responsibility for negligence.
COPYRIGHTS The customer also warrants that the subject matter to be printed is not copyrighted by a third party. The customer also recognizes that because subject matter does not have to bear a copyright notice in order to be protected by copyright law, absence of such notice does not necessarily assure a right to reproduce. The customer further warrants that no copyright notice has been removed from any material used in preparing the subject matter for reproduction. To support these warranties, the customer agrees to indemnify and hold the provider harmless for all liability, damages, and attorney fees that may be incurred in any legal action connected with copyright infringement involving the work produced or provided.
PERSONAL OR ECONOMIC RIGHTS The customer also warrants that the work does not contain anything that is libelous or scandalous, or anything that threatens anyone's right to privacy or other personal or economic rights. The customer will, at the customer's sole expense, promptly and thoroughly defend the provider in all legal actions on these grounds as long as the provider: Promptly notifies the customer of the legal action. Gives the customer reasonable time to undertake and conduct a defense. The provider reserves the right to use his/her sole discretion in refusing to print anything he or she deems illegal, libelous, scandalous, improper or infringing upon copyright law.
CUSTOMER RETURNS Once custom orders are approved for production has begun they cannot be changed or cancelled. No custom orders are returnable, please make sure all information is correct before approving. SignFrog.com cannot assume responsibility for customer’s errors. Turn around time begins once artwork is approved and payment is received.
SignFrog.com Privacy Pledge
SignFrog.com will not sell or anyway distribute your name, address or phone numbers to any other parties. We will use your information solely for the purpose of producing your order.